Found the Sonos employee. They've been extremely good about updating their software? I had to join the beta program and wait a year to get Spotify integration to work even after they advertised it as a feature. If you think they're the gold standard you've never seen their support forums..
I had a problem with their mac app years ago and ended up having a call on Christmas night with one of their engineers trying to track down what the bug was.
That said last I saw their software was just as buggy as its always been. Not worth the price IMO.
