Oh please, do you have access to a microscope, a hot air station and all of the required hardware to perform component-level repairs? Do you even know how to read a schematics? (I don't mean you in person but you as in the average consumer).
This is why we can't have nice things, y'all keep making unrealistic demands that are seriously disheartening.
I think such expectations are perfectly fair for a company that advertises that they "support your right to repair" on their front page. When you claim such support, you change the expectations people have of your product. As a consumer, you pay a significant fee for the repairability of the laptop compared to laptops from other brands. If all you get in return is coloured screws and recessed USB ports then I'd be pretty annoyed too.
This company claims they'll support your right to repair but then doesn't support _certain_ types of repair unless you meet their conditions. That's no different from Google, Apple, or any other tech giants that also will happily let you repair your device if you've got the right contacts and credentials. Even John Deer has repair manuals available.
Yes, I can read schematics and I have preformed multiple component-level repairs on two of my laptops in the past. Even if I hadn't, this wouldn't discount my argument. The fact that the "average consumer" hasn't wouldn't either.
Repairability and modularity are two distinct concepts. The framework laptop is modular but it is not repairable. At least not any more repairable then my Toshiba or MSI laptops. End of story.
This is why we can't have nice things, y'all keep making unrealistic demands that are seriously disheartening.