Not to detract from the paradigm shift, it is very true... but this is also more... | Hacker News

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bravetraveler on Dec 13, 2022 | parent | context | favorite | on: The death of Rackspace’s ‘fanatical support’

Not to detract from the paradigm shift, it is very true... but this is also more of an 'upsell' now.

Providers generally don't want this access, but they'll accept it - and your money

acdha on Dec 13, 2022 [–]

It's a compliance requirement in certain fields, too, so someone asking for it is a reliable way to tell that they're probably less cost-discriminatory.

bravetraveler on Dec 13, 2022 | [–]

Fair point!

I should have realized this was relevant and included it... that's been eating a fair bit of our time lately.

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